The 10-year guarantee

La garantie
10 ans de La Maison Convertible.

La garantie s’applique aux produits neufs vendus dans les magasins La Maison Convertible détenu en propre : c’est-à-dire ceux qui ne sont pas précédés de la mention « Corner » dans la liste de nos magasins. La date de mise en service prise en considération en cas de litige ou de réclamation sera celle de la livraison du produit neuf au consommateur. Cette garantie s’applique dans le cadre d’un usage normal, et après expertise dans nos usines. La prise en charge de réfection (mains d’œuvre et matériaux) des matelas, structure et mécanique est dégressive comme suit :

For some products, the commercial warranty includes free coverage for an initial period, followed by a gradual decrease in subsequent years. Details and applicable percentages for each product type are specified below:

Bed base, headboard, mattress, free for 5 years: 30% in the 6th year, 20% in the 7th year, 15% in the 8th year, 10% in the 9th year, 5% in the 10th year.

This warranty does not apply to mattresses for convertible sofas and wall beds.

Wall bed frame and front, free for 5 years: 35% in the 6th year, 30% in the 7th year, 25% in the 8th year, 20% in the 9th year, 15% in the 10th year.

Wall bed mechanism, free for 5 years: 45% in the 6th year, 35% in the 7th year, 30% in the 8th year, 25% in the 9th year, 15% in the 10th year.

Sofa frame, free for 5 years: 35% in the 6th year, 30% in the 7th year, 25% in the 8th year, 20% in the 9th year, 15% in the 10th year.

Convertible sofa mechanism (8 years after the end of the legal conformity period with a degressive rate): 50% in the 3rd year, 30% in the 4th year, 20% in the 5th year, 15% in the 6th year, 12% in the 7th year, 10% in the 8th year, 8% in the 9th year, 5% in the 10th year.

Convertible and wall bed mattresses (8 years after the end of the legal conformity period with a degressive rate): 50% in the 3rd year, 30% in the 4th year, 20% in the 5th year, 15% in the 6th year, 12% in the 7th year, 10% in the 8th year, 8% in the 9th year, 5% in the 10th year.

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